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Serco plans job cuts a month after landing NHS Suffolk contract

Outsourcing company Serco has announced it will cut 137 staff from the community healthcare services it runs on behalf of NHS Suffolk.

Serco’s proposed plans for Suffolk Community Healthcare will see 227 jobs cut and 90 new ones created.

This news comes a month after NHS Suffolk awarded Serco the £140 million, three-year contract to run Suffolk Community Healthcare.

Serco’s managing director of clinical healthcare Paul Forden claimed these cuts would allow Serco to follow its “transparent” intention of “investing in technology and increasing efficiency” so clinical staff can spend more time on patient care.

Following a 90 day staff consultation the 137 redundancies would come from 795 full-time roles.

Forden said: “Wherever possible we would be look to redeploy staff into these new roles. We would not be making any compulsory redundancies among frontline clinical staff and will do everything we can to minimise the number of non-clinical staff affected by the changes.”

Trade union Unison has expressed worries about the how the cuts will affect patient care.

Tim Roberts, Unison’s regional officer in the east, said: “We feat that the true impact of these changes on service delivery will only become apparent once staff have left and it’s too late.”

Serco is the prime contractor for Suffolk Community Healthcare and runs community hospitals in Aldeburgh, Felixstowe and Newmarket, alongside speech therapy and dental services.

The private company delivers these services in partnership with South Essex Partnership University NHS Foundation Trust and Community Dental Services.

Posted on: 05/11/2012

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