Eleven suppliers have been selected to provide video consultations for primary care to help the NHS cope with rising patient demand during the coronavirus outbreak.

The suppliers include Doctorlink, eConsult, EMIS, Engage Consult, PreGP, Q Doctor, Lincus, Ask NHS, FootFall and Visiba Care.

They were selected from a group of 33 trusted suppliers that were sent a confidential 48-hour tender for the immediate provision of online primary care consultation by NHS England last week.

Tina Marshall, UK country manager of Visiba Care, said: “We are ready to help the NHS to roll out digital solutions to provide the public with access to remote online consultations and welcome this news which green lights 39 clinical commissioning groups across the country to use Visiba Care to get up and running safely, quickly and efficiently with the digital tools they need to tackle this pandemic head on.”

She added: “This contract will mean that Visiba Care can help, to a much greater extent, in meeting the rising demand of primary care consultations, safely, efficiently and responsibly and we have the capacity and technology to support the NHS through the Covid-19 outbreak in the UK.”

Graham Kendall, director of the Digital Healthcare Council, said: “Undoubtedly there is huge demand for online consultations at scale and the rapid tender process shows how quickly it’s possible to move when there’s a coordinated and determined effort.”

He added: “There are some excellent providers on the list and there are many more providers that offer services that go beyond the scope of the tender. We need to embrace all of that capability to deliver a sustainable increase in online capability both in primary care and across the wider range of care services.”

Date published: March 26, 2020

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