Healthcare technology companies Induction Healthcare and Cerner Corporation have entered into a strategic collaboration.

Induction, which provides the Zesty patient portal for hospitals, and Cerner will develop a joint patient engagement solution for the NHS. The collaboration will align existing patient-facing technology in the UK and Ireland, joining up Zesty with Cerner’s patient portal solution Healthelife and Cerner’s electronic health record (EHR), Cerner Millennium.

NHS trusts are expected to help patients manage outpatient appointments, complete care questionnaires, and view hospital correspondence on their mobile phones – helping to reduce delays and costs associated with posting letters, reducing demands on administrative, medical and nursing staff, and improving patient experience and access to care options.

As part of the value added reseller agreement, NHS trusts that are already Cerner clients will have access to Zesty’s patient portal under their existing contractual arrangements.

James Balmain, joint chief executive of Induction Healthcare, said: “It is a landmark moment for Zesty to be selected by Cerner in the UK and Ireland to jointly develop patient engagement solutions for NHS hospitals. Together, our organisations can provide staff and patients with world-class digital tools to manage their care and operate more efficiently in the current environment of rapidly changing and unfamiliar conditions. The prospect of a patient-facing platform that represents the best of Zesty and the best of Cerner will be game-changing for both existing and new Cerner customers.”

Distie Profit, managing director of Cerner UK, added: “We will all be patients at some stage in our life, which is why Cerner is committed to providing our clients with scalable and interoperable solutions that help them create the best possible experience for their patients. Helping patients become more engaged and empowered through access to their health information allows them to receive care remotely and better manage their health. This new collaboration with Zesty is expected to provide a more streamlined experience for both patients and healthcare professionals and reaffirms our commitment to improving the outcomes for all individuals by creating innovative solutions and collaborations to benefit our clients.”

In the UK, Cerner’s EHR is used by more than144,000 health and care professionals across 24 NHS trusts to manage 1.5 million patients every month. Its Health Information Exchange shares more than 19 million health records, and its population health intelligence platform, HealtheIntent, is contracted to help clients manage and improve the health of more than 9.5 million individuals.

Date published: October 12, 2020

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