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General Manager | Ultra Luxury Care | KYN


SALARY: c.100,000 + up to 100% of salary Bonus

“The sector’s new great luxury care opportunity. World class care meets world class hospitality”

Compass Executives have been exclusively mandated by KYN – the Care Sector’s pre-eminent provider of ultra-luxury care, to source an exceptional General Manager for a forthcoming care home opening Q2 2022.

Our Team & People
At KYN we carefully hand-pick our team members. We are firm believers in building a team of like-minded passionate, motivated and talented people. To join us you will be dynamic, ambitious and driven. With a mindset that is agile and flexible, we are looking for positive, solutions focused leaders. You will endeavour to always deliver to the highest standards, creating best in class outputs. The environment is fast-paced and entrepreneurial; you must have an open mind and cope well with change and you must also be an excellent team player. All of these are essential to join KYN and be part of this close working and highly successful team that has a total investment fund of over a quarter of a billion pounds for KYN’s first phase of development.

KYN Bickley – Opening Q2 2022
We conceived KYN Bickley with one driving ambition; to create the kind of care home that every child would wish for their loved ones. Comprising of 86 beautifully designed suites, a glamourous Great Room, KYTH Spa, private library, and gym. KYN Bickley is set in two acres of stunning woodland, not only will it blend beautifully with the surrounding area – it will enhance it.

At KYN we have partnered with some of the most exceptional partners, award-winning and internationally renowned in their professions such as Nina Campbell for interior design and Ben Pentreath and Melissa Magee for architecture. We are also proud to say that we are investing in some of the most advanced IT products available to the care sector.

KYN will have sector leading team to resident ratios, both for care and hospitality to ensure that our residents receive a truly personal service, offering continual kindness and endless support.

The Role
Our General Manager is a member of the Operational & Care Leadership team and will report into our Chief Operations Officer. This is a unique and exciting opportunity; the successful candidate will be fully responsible for the leadership of this new luxury high-end home offering expert nursing and specialist memory care.

We are looking for a highly experienced and inspirational leader; this position will be challenging, the expectations will be high, but the role and package will be very rewarding. To be considered you will need to be driven and determined, have excellent business acumen and a strong grip of financial and people management.

The successful candidate will join the team 12 months prior to the home opening, empowering them to shape the team and operation from the very beginning of this exciting journey.

Overview of Responsibilities

  • Ensure the home is consistently fully compliant with statutory regulations and delivers the best CQC ratings.
  • Full accountability for delivering the highest standards of care and service without compromise.
  • Ownership of the home operationally and financially, you will be responsible for ensuring the home performs highly in every aspect.
  • Management and Leadership of the care and hospitality team, driving performance to achieve KPI’s and goals, which will be well incentivised.
  • Building and developing relationships with internal and external stakeholders to drive the success of KYN Bickley.