Totally chief executive Wendy Lawrence
Wendy Lawrence

Urgent care services company Vocare has won two 12-month contract extensions worth around £16.8 million.

Vocare, a subsidiary of healthcare services company Totally, will continue to provide integrated urgent care (IUC) services for the Staffordshire and Stoke Clinical Commissioning Groups. The contract which is valued at about £15.9 million, begins on 1 April. Additionally, one of Vocare’s contracts for the provision of GP out of hours (OOH) services in Yorkshire, valued at £0.9 million, has also been extended and is set to commence on 1 March. 

Wendy Lawrence, chief executive of Totally, said: “We are very pleased to announce this significant contract extension for IUC services, alongside the contract extension for OOH services, both of which come on the heels of a number of extensions across our Urgent Care division, as announced in January. The extension reflects our continued ability to deliver high-quality services whilst meeting the heightened levels of demand brought about by the Covid-19 pandemic.

“The pandemic has brought unprecedented strain on the National Health Service and we are proud of the work we are doing alongside NHS commissioners to alleviate these pressures. Our team has worked tirelessly throughout this challenging period and, as such, all members of the team should be immensely proud of their efforts.

“Whilst demand for urgent care services increases, we are also continuing to support NHS trusts and hospitals to reduce current patient waiting lists, which have risen significantly throughout the pandemic. We are pleased to report that our subsidiary Totally Healthcare, which delivers high-quality insourcing services across the UK, continues to expand its footprint in the Northeast of England working alongside three large hospitals to reduce the number of patients waiting for treatment. Furthermore, our planned care division continues to provide services and work towards the mobilisation of new services in coming months.

“Across Totally’s businesses we always strive to deliver the highest-quality services and respond quickly to the changing demands placed on healthcare services during these challenging times and this remains our upmost priority.”  

Date published: February 1, 2021

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